Platform

One platform, full context

Channels, CRM, and automation share the same conversation graph. Agents see what bots tried; bots learn from what agents fixed — the same narrative as our product home.

  • Single sign-on and role-based access
  • APIs & webhooks for your data warehouse
  • Audit trails for regulated industries

Platform pillars: knowledge grounding, sentiment & intent, PII redaction, optional custom models, analytics export.